Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
Frankie’s New York Buffalo Wings is a casual dining restaurant with several branches in Metro Manila. Our Headquarters is located in Kapitolyo, Pasig City.
How do we collect information from you?
We collect information from you:
- when you order and provide your details
- make an inquiry
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request which will allow you to pick up your food from our branches.
When you make a booking:
Frankie’s New York Buffalo Wings collects information such as:
- Name
- E-mail address used to get in touch with you
- Home or Work Address
- Request
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by our third-party provider. This information can include:
- device type (e.g. mobile, computer, laptop, tablet)
- cookies
- operating system
- IP Address
- browser type
- browser information (e.g., type., language, and history
- domain names
- access times
- settings
- referring website addresses
- other data about your device to provide the services as otherwise described in this policy.
Location information:
If you use our website, we may receive your generic location (such as city or neighborhood).
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data, or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Send you service messages (booking confirmation and feedback).
- Update on your points
- Improve our products and services.
- We may use the information to customize the website according to your interests and needs.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties that have nothing to do with the service we provide. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. Such are third-party payment processors, and other third parties to provide our sites and fulfill your requests, and as otherwise consented to by you or as permitted by applicable law.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.
How and where do we store data?
We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.
Your choices
We will not pass your details to any third parties for other marketing purposes unless you have expressly permitted us to. The only marketing messages you will get are system-generated updates on your points.
You have a right to request a copy of the personal information that Frankie’s New York Buffalo Wings holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: guestsupport@frankieswings.com.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
Security
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
Use of ‘cookies’
Like many other websites, we use cookies. We use them to help you personalize your online experience.
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognize you when you visit. Cookies only collect data about browsing actions and patterns and do not identify you as an individual.
We use cookies for the following purposes. Authentication, personalization, and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.
- Performance and analytics: cookies help us analyze how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
- Third Parties: Third-party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analyzing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie.
- Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
For more information, please feel free to contact us at guestsupport@frankieswings.com
Changes to this statement
Frankie’s New York Buffalo Wings will occasionally update this Privacy Policy to reflect company and guest feedback. Frankie’s New York Buffalo Wings encourages you to periodically review this statement to be informed of how Frankie’s New York Buffalo Wings is protecting your information. This policy was last updated in May 2020.
Contact Information
Frankie’s New York Buffalo Wings welcomes your comments regarding this Privacy Policy.
If you believe that Frankie’s New York Buffalo Wings has not adhered to this Privacy Policy,
please contact Frankie’s New York Buffalo Wings at guestsupport@frankieswings.com.
We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.
Careers:
You may submit your CV if you’re interested in working for us to careers@frankieswings.com. This information may include:
- personal details
- employment details
- education
- salary history
- other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at careers@frankieswings.com.
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